Certificate in Leadership - Program Topics
4th Dimensional Leadership
Introduction of a four-dimensional leadership framework. This session includes how today's businesses align their purpose, values and strategies with the needs and values of their constituents to create sustainable results and value. Assessment feedback - leadership capabilities and values.
Operating with a Global Perspective
Changes in competitors, technology and distribution capabilities combined with the rise of international markets such as China and India mean that more businesses need to think and act in a global marketplace. Discussion of business challenges and leadership challenges of operating in a global economy.
Building Customer and Constituent Relationships
Understand how to build internal and external relationships with key constituents including customers, communities and other stakeholders.
Strategic Thinking
Leaders must think strategically - both to innovate and to execute. This section focuses on the creativity, innovative thinking, and results focus necessary to delivering in a rapidly changing & highly competitive environment.
Authentic Influence
Great companies are not made; they're led. No matter how compelling the business model, inspiring the vision, or brilliant the strategy, nothing happens without the ability to influence action through effective leadership communication. How leaders "show up" with the people in their organizations can make the difference between success and failure. Learn to communicate authentically and powerfully to constructively get results.
Leading Change
Focuses on the predictable human dynamics of dealing with change. The emphasis is to provide 5 tangible tools to mitigate resistance to change and to minimize the impact of change on productivity.
Coaching for Improved Performance
How to create an environment in which you get the best out of your employees (using Gallup engagement research) and how to have difficult performance-based conversations with them when they don't live up to the expectations using a five-step coaching model.
Leveraging Human Capital Resources
Present a vision of the role HR can play in organizations. Discuss how to align HR practices with organizational strategy. Learn the importance of infrastructure.
Developing Organizational Talent
Gain a better understanding of how organizations leverage talent management to continually develop their people. Includes a discussion of critical components and language of creating effective development plans.
Understanding and Leveraging Corporate Culture
Corporate cultures have a tremendous impact on business success. Introduction of a framework for understanding and leveraging culture to support the values, strategies and goals of the organization and its leaders. Discussion of the conflicts sometimes created when the actual corporate culture clashes with the values of individual managers.
Cross-Generational Leadership
Identify key characteristics associated with the generations represented in the workplace. Determine key managerial challenges associated with each generation and learn effective ways of working across generations.
Integration of Learning
Measure the behaviors that indicate strengths or weaknesses in self awareness, knowledge of direct reports, knowledge of the organization and of the world.