COX INTRANET

Software FAQ's

Information about Mathematica

Q:I'd like to be able to make my Word document or Excel spreadsheet into a PDF for use on the web site.

A: There is a free plug-in called Primo PDF that will let you do this. 

Q:I need to get set up with an account to get data from the Wharton WRDS data site.

A: Go to http://wrds.wharton.upenn.edu and click "account request".

Q: How can I get SAS or SPSS installed on my PC?

A: We have a site license for SAS and SPSS. Go to http://www.smu.edu/its/acs/survey/ACS_SRequest.asp and fill out the application. Someone from ITS will come to install it on your machine.

Q: Where can I get SAS programming help?

A: Get in touch with Machiko Hollifield at 8-3850 or mhollifi@mail.cox.smu.edu . She is our resident SAS expert!

Q:I don't want SAS installed on my PC.  Can I use it on a remote server?

A: Yes, you can use the ITS SAS servers, however they are Unix-based servers.

A: SAS can be accessed on Titan, SMU's UNIX server used primarily for academic research. To establish a Titan account, call the HELP Desk at 214-768-4357.

Q: How do I  print the output from Titan?

A :  You can print your output to the printer in Crow copying room. At the command prompt, type the command:  lpr -Pcrohp8 filename

You can add a small shell script  to allow you to print without the command above.  Copy this and paste it into a file.   

#!/bin/sh
# USAGE: print
Usage()
{
/usr/bin/echo "Usage: print exit 1
}

# lpr -Pcro8000 $1
lpr -Pcrohp8 $1

Q: I want to have a copy of  Adobe Acrobat Writer/Distiller installed on my PC.  What should I do? 

A:  Call or go to Computer Corner and buy the license with your charge code number. There are Standard and Pro version. Pro can be used to convert graphically complex documents like Zope. Most people will find "Standard" to be sufficient.  Once you have your recipt from Computer Corner, please notify support@mail.cox.smu.edu . We will come and install it on your computer.

Q: I want to have a copy of  Adobe Photoshop installed on my PC.  What should I do? 

A:  Call or go to Computer Corner and buy the license with your charge code number. You should also obtain a CD ROM.  We can either install it for you or you may install it.

Q: I want to have a copy of  Macromedia Dreamweaver installed on my PC.  What should I do? 

A:  Call or go to Computer Corner and buy the license with your charge code number. You should also obtain a disk with a key code on it.  You may install it or we can install it for you.

Q: I want to have a copy of  Microsoft Visual Studio installed on my PC.  What should I do? 

A:  Call or go to Computer Corner and buy the license with your charge code number. You should obtain several CD's with a key code. 

Q: I want to use Outlook at home.  How can I set up Outlook (not Outlook Express) on my home computer?

A:  Open OUTLOOK, Click Tools, E-mail Accounts...,Add new e-mail accounts, Exchange server.

Type exch4.cox.smu.edu in the server box, type your e-mail account name, (e.g. mhollifi) and click "check name".

                  How to download files from SMU ITS web site.

Faculty and staff can download useful software free from SMU ITS website.