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SMU Faculty and Staff Only
Professional and Personal Effectiveness
Increase your professional and personal value through flexible one–half day classes that strengthen your leadership skills. Combine bundles of classes to earn bronze, silver, gold, and platinum certificates.
Developing Professional and Personal Effectiveness is designed to help busy managers improve both professional and personal effectiveness in order to lead with greater vision and skills. Half-day classes are focused on practical tools and are designed to result in prompt and meaningful outcomes and are the same as those offered to SMU Cox MBA students through the Cox Business Leadership Center. Earn a bronze, silver, gold or platinum certificate from the only nationally-ranked business school in the metroplex and learn how to better manage yourself, your team and your projects.
| Dates: |
Starts August, 2006 ( Specified to the program ) |
| Location: |
Dallas, TX |
| Program Fee: |
$100 for SMU Employees per one-half day class per person; |
| Program Info: |
Program Info/Brochure(pdf format) / Cancellation Policy |
Current Courses Offered:
- Communication Coaching
- Writing Effectively: From E-mails to Proposals
- Change Management
- Professional Brand: Making An Effective First Impression
- Creative Thinking
- Presetting With Power and Influence – Part 1 & 2
- Life Balance: The Psychology of Excellence
- Conflict Management
- Leveraging Emotional Intelligence
- Credibility and Trust:
- Mind Mapping: Organization And Memorable Note Taking
- Sales Skills For Business Leaders
- Providing Performance Based Feedback and Coaching
- Coaching/Mentoring Openness
Communication Coaching
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| Dates: |
AUGUST 14th, 2006
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| Description |
Every industry in the US workplace has become highly competitive. No longer do a good product and a good price alone impress consumers. These two components are easily matched. Effective communication is key to both internal and external customer loyalty. This seminar will equip leaders with common tools critical for coaching others in the art of communication.
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| Objective: |
- Examine objectives for coaching others in workplace communication
- Assess your readiness for communication coaching
- Explore communication opportunities for others
- Learn 5 critical principles for effectivecoaching
- Discuss 6 key elements that encourage communication
- Practice two communication coaching models
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| Register: |
On-line Application |
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Writing Effectively: From E-mails to Proposals
| Dates: |
August 14, 2006 |
| Description |
With e-mail correspondence quickly overtaking business letters and phone calls, the nation’s poor spelling and grammar habits are coming to light. In this fun, hands-on, interactive seminar, you will get a refresher course on the basics and learn secrets for writing to be understood.
Note: Smart people do not always write well. In their defense, perhaps they're just in a rush and don't proof-read. So, the exercises and content chosen for the seminar are based on mistakes SMU MBA's have made in writing samples over the past three years.
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| Objective: |
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Write reader-focused letters and e-mails.
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See the most common mistakes made in business writing and, hopefully, never commit them!
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Learn several ways to proof-read.
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Review grammar and punctuation rules.
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| Register: |
On-line Application |
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CHANGE MANAGEMENT
| Dates: |
August 15, 2006 |
| Description |
This is not about crisis communication or spin control. It is about how successful leaders respond to and lead through trying times. There are leaders who define the moment, but in many cases, it is the moment that defines the leader. This session explores the special challenges of leading in times of crisis. |
| Objective: |
- Learn the difference between crisis and other types of change
- See how individuals respond to crisis or sudden change
- Discover what followers expect from their leaders in times of crisis
- Learn how to identify and balance competing priorities and challenges that leaders face during crisis
- Master seven actions leaders must take to win the hearts and minds of followers in times of crisis
- See why a foundation of trust in the leader’s character, competence and courage are critical to success during a crisis
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| Register: |
On-line Application |
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PROFESSIONAL BRAND: MAKING AN EFFECTIVE FIRST IMPRESSION
| Dates: |
August 15, 2006 |
| Description |
Today’s most respected business leaders recognize the power of having a clearly defined professional brand. A well-defined brand can convey a sense of trust, authority and leadership to your colleagues, peers and employees by using archetypal patterns that have existed for centuries.
Are you a Hero or a Creator? Maybe you’re more of an Explorer or perhaps a Sage? By understanding your primary professional brand, you can tap into a greater source of professional power and credibility.
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| Objective: |
- Learn the twelve types of professional brands
- See how to identify your primary leadership archetype
- Get examples of leaders and brands who share your professional style
- Discover ways to avoid common professional pitfalls
- Learn techniques for enhancing the power of your professional brand
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| Register: |
On-line Application |
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CREATIVITY THINKING
| Dates: |
August 16,2006 |
| Description |
Innovation and creativity are critical in business today. Organizations and individuals that innovate thrive and establish the leading edge in their industries. Everyone can be innovative by using the powerful techniques and methods taught in this seminar.
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| Objective: |
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Differentiate between analytical and creative thinking
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Identify barriers to creative thinking
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Practice at least three techniques to promote innovation and creativity
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Use a model to innovate and solve challenges
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| Register: |
On-line Application |
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PRESENTING WITH POWER AND INFLUENCE, PART 1 & 2
| Dates: |
August 16 & August 22, 2006 |
| Description |
Do people nod with agreement when you speak -- or just nod off? Do your audiences see you persuade with power – or see your knees knock with nerves? Does your delivery dazzle -- or dull? Are you articulate or just OK? In this special two-part session, you will polish your presentation skills with feedback from a veteran professional speaker. You will be videotaped so that you can see and hear your strengths and weaknesses for yourself. Walk out of this class with practical suggestions you can integrate into your presentations immediately!
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| Objective: |
- Successfully handle pre-speech jitters
- Masterfully deliver with PowerPoint
- Brilliantly add techniques to keep your audience alert
- Powerfully incorporate persuasive words to open and close
- Skillfully integrate stories to make points and touch hearts
- Effectively improve your gestures, movement, facial expressions and vocal variety.
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| Register: |
On-line Application |
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Note: There is homework for this class. Please come prepared each time to deliver a three-minute business presentation. You do not have to incorporate PowerPoint, but a computer, screen and projector will be available should you choose to use them.
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LIFE BALANCE: THE PSYCHOLOGY OF EXCELLENCE
Aspects of Attitude and Approach that Breed Consistent and Peak Performance
| Dates: |
August 17, 2006 |
| Description |
Athletes, musicians, and actors aren’t the only people who "perform" at work. We are all performers. The pressures and demands and expected bottom line output is our stage, or our arena if you will. A key to consistently excelling is to understand what it means to be a performer in your career, and then understand the kind of thinking that produces clutch performances of the kind we’re used to seeing from Michael Jordan, Mia Hamm, Tiger Woods, Al Pacino, or Aretha Franklin.
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| Objective: |
- Understand what it means to be a performer at work
- Distinguish the elements in your career that are preparations and the elements that are performances
- Learn what a performance mindset is and learn how to use it to your advantage
- Learn a philosophical approach to being a performer that will help you maintain consistency (as well as personal satisfaction) when you hit obstacles, setbacks and failures
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| Register: |
On-line Application |
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CONFLICT MANAGEMENT
| Dates: |
August 22,2006 |
| Description |
This seminar explores the role of interpersonal conflict and competition as it relates to organizational performance. A simulation is used to illustrate the dynamics of workplace conflict and the impact various approaches to conflict management have on performance. Participants explore five distinct strategies of conflict management and complete the Thomas-Kilmann Conflict Mode Instrument to assess their personal comfort levels with the various strategies.
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| Objective: |
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Experience a simulation illustrating the importance of effective conflictmanagement skills.
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Explore five distinct styles for effectively dealing with others in conflictsituations.
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Receive feedback regarding personal conflict management preferences.
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| Register: |
On-line Application |
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LEVERAGING EMOTIONAL INTELLIGENCE
| Dates: |
August 24,2006 |
| Description |
What is Emotional Intelligence (EQ) and how does it relate to the leader's role? What are leaders' strategies to raise their EQ in service of organizational goals and people development? Are you a credible leader?
This program answers these questions by exploring a true leadership case study and by providing activities to help you identify and validate your inner processes, your empathy, and your communication with followers. You will identify ways to build trust, credibility, endurance, and resilience in your team and yourself.
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| Objective: |
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Understand the concept of emotional intelligence as it relates to a leader's capability and effectiveness
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Explore questions as a tool for facilitating ownership, rapport, and inclusion
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Understand the concept of emotional intelligence as it relates to a leader's capability and effectiveness
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Explore case studies that emphasize the application of integrity in decision making, strategizing, and planning
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Explore EQ performance tools to create applications for the concept
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Observe and describe credible behaviors in exemplary leaders via video case study
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Understand the concept of "moments of truth"
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Explore trust as a foundation to building inclusion and involvement with followers
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Practice communicating information to build collaboration and trust between organizations
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| Register: |
On-line Application |
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CREDIBILITY AND TRUST: HOW YOU GAIN IT, HOW YOU LOSE IT, AND WHY IT IS CRITICAL FOR SUCCESS
| Dates: |
August 24,2006 |
| Description |
Credibility – the ability to inspire trust in others – is the essence of leadership. If others trust you, they will follow you. If not, the result is compliance and often cynicism. Earning and maintaining the trust of others is a complex process that is even more important in today’s world. This session shares lessons for earning and maintaining trust and building your personal credibility with others.
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| Objective: |
- The connection between credibility, trust, and relationship.
- Strategies for building your credibility through effective communication.
- How to make decisions that reflect character and consistency
- How to leverage your credibility through character and consistency
- How to use credibility and trust to initiate change in behavior and performance
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| Register: |
On-line Application |
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MIND MAPPING: ORGANIZATION AND MEMORABLE NOTE TAKING
| Dates: |
August 28,2006 |
| Description |
“I’m so disorganized!”“I can’t make heads or tails out of my notes!”These are very common complaints from business people and students.Attending this program will teach you to organize your notes; making them more easily remembered and better structured. You will learn to use Mind Mapping for school, business, and personal applications.
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| Objective: |
- More easily organize thoughts for writing, presentations, and planning
- Better remember notes taken in Mind Map form
- Compress information so it can be more easily internalized
- Enhance creativity through Mind Maps
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| Register: |
On-line Application |
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SALES SKILLS FOR BUSINESS LEADERS
| Dates: |
August 28,2006 |
| Description |
Today’s business leaders must have the sales skills necessary for growing their business even if they are not marketing/sales leaders. This is evident in all aspects of the business life cycle and includes everything from securing funding, developing strategic alliances, recruiting and retaining talent to “selling” ideas and vision to investors, employees, communities and fellow executives.
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| Objective: |
Sales Skills
- Developing a personal sales strategy (Sales SWOT analysis)
- Understanding the sales process
- Use of strategic questions to develop trust and value
- Qualifying prospective business
- Gaining access to the C Level Suite
- Selling methodologies used with executives
- Developing and maintaining long term relationships
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| Register: |
On-line Application |
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PROVIDING PERFORMANCE BASED FEEDBACK AND COACHING
| Dates: |
August 29,2006 |
| Description |
The ability to develop and retain top talent has become an essential differentiator for effective business leaders and organizations alike.This seminar will focus on the critical skills for providing high impact performance feedback and coaching.
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| Objective: |
- Gain exposure to essential skills related to effective coaching;
- Discuss the required conditions for development as they apply to the development of new skills;
- Learn and apply a model for giving behavioral, performance- based feedback designed to minimize defensiveness in others
- Learn and apply a model for assisting others in troubleshooting performance challenges
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| Register: |
On-line Application |
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COACHING/MENTORING OPENNESS
| Dates: |
August 30,2006 |
| Description |
Ever wonder if people in the workplace are sharing their deepest concerns with you? Tired of leaving meetings with a perceived plan, only to find out there were other critical issues not shared? Ever heard the statement, “people don’t leave companies, they leave managers?” This seminar will provide skills and practice for building workplace trust and openness.
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| Objective: |
- Discover the starting place for openness
- Discuss 3 questions to which the coach must gain a “yes” response
- Examine 6 traps that destroy openness
- Explore several reasons others avoid openness
- Learn 10 key principles for creating an environment of openness
- Practice a model for coaching/mentoring openness
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| Register: |
On-line Application |
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