|
Module
|
Key topic
|
Learning Objectives
|
|
1
|
Orientation |
Ice Breaker Simulation |
|
2
|
Challenges and Changes for Managers on the Move |
Understand the ongoing transformation of managerial work, responsibilities, and expectations especially between direct report and employees at different levels within the organization. |
|
3
|
Understanding Financial Statements |
Build an understanding of the concept of "fair value" that underlines financial reporting, the uses and limitations of financial data, and recognize how recent changes in reporting operations affect the clarity and transparency of the data. |
|
4
|
Business Process Management |
Learn how to map, analyze, and improve how organizations work to create value for a customer. |
|
5
|
Logistics and Supply Chain Management |
Introduce the concepts of logistics and supply chain management to increase capability to provide a competitive advantage. |
|
6
|
Marketing and Customer Development |
Learn the importance of market segmentation and market strategy to deliver value to a customer and build customer loyalty. |
|
7
|
Business Analytics |
Learn the importance of metrics in evaluating performance. |
|
8
|
Project Management |
Learn how to plan and manage tasks to ensure the most efficient results. |
|
9
|
Managing Performance: Motivating Others |
Managers learn how to set expectations and create an environment that leads to greater productivity and employee satisfaction. Explore various strategies to evaluate and develop employees, including skills in coaching, counseling and ways to deal with non-performers. |
|
10
|
Management Styles |
Assess individual management styles and learn a process for interacting with others while building constructive work relationships. |
|
11
|
Managing Change |
Learn the skills necessary to successfully implement change initiatives in the organization. |
|
12
|
Integration of Learning |
Class Project Presentation |
